- Quality Statement
- Standards
- Performance & Audit
- Infection Control
- Patient/Carer/Family Feedback
- Complaints, Compliments and Comments
about us
quality & standards
Information about Quality and Standards
This is a new section of our website, currently under construction, aimed at giving patients, relatives and supporters information about the quality and standards of the hospice. As further information becomes available it will be added.
There is currently information about Standards, Performance and Audit and Patient / Carer/ Family Feedback. In due course we will be adding a Quality Statement and information about Infection Control The contact for further information is our Quality Development Manager, Mr Alex Rudkin Tel : 020 8337 6691
Complaints, Compliments and Comments
If you have a complaint, or wish to send compliments or comments about any aspect of our services, the people you should address those to in the first instance are:
- Medical: Dr M. Joseph, Medical Director
- Nursing & Hospice care: Mrs M. Ford, Matron
- Fundraising: Mr K. Witham, Director of Fundraising & Communications
All at: St Raphael’s Hospice, London Road, North Cheam Sutton Surrey SM3 9DX
Care Quality Commission website www.cqc.org.uk
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