What is a Compassionate Neighbour? Expand Compassionate Neighbours are volunteers who offer about an hour of their time each week, to visit or phone a community member who is approaching the end of life due to age or illness or their carer. Compassionate Neighbours can support people by providing companionship, emotional support, a listening ear, practical support and help to integrate / connect people with their local community.
Can I volunteer in the evening or weekends? Expand Our Compassionate Neighbours can support people at any time during the day, on any day of the week that suits them and their matched community member. All we ask is that you nominate a buddy (a family member or a friend) who you tell your exact whereabouts and time to, before every home visit.
Will there be training? Expand Our Compassionate Neighbours attend a 1-day training session where we discuss what it means to be compassionate in palliative care, how to stay safe in the role and the ongoing support that we offer. As well as our 1-day training session, we also provide our Compassionate Neighbours with a complete suite of eLearning modules including Safeguarding, Health Safety & Welfare and Dementia Awareness.
What support is provided? Expand Our Compassionate Neighbours are considered an integral part of our wider hospice volunteering community, without which we could not offer the excellent level of care to our patients that we do. After the initial 1-day training session and eLearning modules, our Compassionate Neighbours are offered ongoing support with fortnightly office drop-ins. As patient facing volunteers, our Compassionate Neighbours are also invited to attend our education programme – attended by our palliative care staff.
Who can refer? Expand This project offers support to residents of Merton and Sutton who are approaching the end of life (due to age or illness) and who are socially isolated - or their carer. You can make a self-referral or make a referral on behalf of someone else, provided that you have obtained their permission beforehand.
How do I make a referral? Expand If you or someone you know meets the referral criteria (outlined in the ‘Who can refer’ question) then please complete our online referral form by clicking the relevant door above.