Vision and mission Mission To deliver expert, compassionate palliative and end of life care, support and advice to patients, families and carers To deliver care and support in the setting of the patients choice To provide education, training and sharing of information across all health and social care settings to support the wider delivery of good palliative and end of life care To provide services that are equitable and accessible to our community To be true to our values Vision Our vision for 2018/19 to 2023/24 is described in detail via our vision for the future. Values Our values define who we are and how we act: SAFE Our aim is to deliver safe, dignified and compassionate care TEAMWORK To work collaboratively as one multi-professional team for the benefit of patients and their families RESPECT We respect and support patients, families, carers, staff and volunteers ACCOUNTABLE We are accountable to the communities we serve and ensure our care meets the highest national and local standards PERSON-CENTERED Patients are at the heart of everything we do HONESTY AND INTEGRITY We are open, honest and include patients in decision making ADAPTABLE We embrace change and take pride in being flexible and adaptable to support patients EXCELLENCE We aim to improve the quality of life for patients and their families LEADERSHIP As a well led service we strive to innovate, develop and maintain best practice SPECIALIST Our well trained expert staff deliver high quality specialist palliative, end of life and bereavement care and are proud to work for St Raphael’s Hospice