Last updated 27 01 2021

Our In-Patient Unit (IPU) currently has restricted visiting to minimise the risk of infection. We are sorry that the restrictions may cause you distress but we hope you understand the importance of protecting our patients, their families and our staff. 

Currently visiting is restricted to one named visitor (*close family member).

  • 1 person for an hour in the morning or afternoon (time to be arranged with the ward)

When a patient is dying (the patient is thought to be dying within hours):

We will do our best to enable more than two visitors (*close family members) to visit. The nurse in charge will speak to you if this is felt to be the case. We know how important being present with a family member is in the last hours; for the patient and for you, the relatives. However, everyone’s safety is our priority so we thank you for your understanding and cooperation.

Please note that there may be times when the Hospice is required to change visiting restrictions at short notice. This is to prioritise the safety of our staff, volunteers, patients and visitors; we apologise for any distress caused. 

*close family member is defined as a husband or wife, mother or father, brother or sister, son or daughter or a close family friend.

Please do not visit the Hospice if:

  • you have any symptoms of Coronavirus (a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste)
  • you've tested positive for Coronavirus – this means you have coronavirus
  • you live with someone who has symptoms or tested positive
  • someone in your support bubble has symptoms or tested positive
  • you're told to self-isolate by NHS Test and Trace or the NHS COVID-19 app
  • you arrive in the UK from a country with a high coronavirus risk – see GOV.UK: how to self-isolate when you travel to the UK

It is a legal requirement to self-isolate if you test positive or are told to self-isolate by NHS Test and Trace. You could be fined if you do not self-isolate. You must not leave your home if you're self-isolating.

How long to self-isolate

If you have symptoms or have tested positive for Coronavirus, you'll usually need to self-isolate for at least 10 days.

You'll usually need to self-isolate for 10 days if:

  • someone you live with has symptoms or tested positive
  • someone in your support bubble has symptoms or tested positive
  • you've been told to self-isolate by NHS Test and Trace

For more information, please see - GOV.UK: when to isolate and what to do.  

We understand that some patients and relatives will have received the COVID vaccine, however this does not alter our visiting policy at present.

If you are unsure if you should visit the Hospice, please call us on 0208 099 7777. Thank you for your understanding.