Last updated 23.09.2021

In order to maintain safety the Inpatient Unit (IPU) has infection control precautions and visiting guidance in place to minimise the risk of COVID-19 to our staff, volunteers, patients and visitors. We understand that is a difficult time for patients and their families. We are sorry for any distress caused during this time.

Visiting on the IPU is from 09:00 to 20:00 7 days a week

COVID Negative Patients

There is no limit on the number of visitors but it must not be more than five visitors at any one time. Children are permitted to visit and are included in the numbers. Adult visitors and children over the age of 12 must wear a fluid resistant surgical mask with eye shield. Visitors must remain in patient's room.

One visitor is permitted overnight.

COVID Positive Patients & those awaiting a swab result

Four named visitors - two at any one time. Children under 12 are not permitted to visit. Visitors must wear a fluid resistant surgical mask with eye shield. Additional PPE will be given by IPU staff. Visitors must remain in patient's room.

Overnight visitors are not permitted.

All patients are tested for COVID-19 on admission as well as if symptomatic and as part of routine weekly testing.

Exceptions to visiting guidelines may be made in certain circumstances - this will be at the discretion of the nurse in charge and/or the medical team.

Please note: There may be times when the Hospice is required to change visiting restrictions at short notice. This is to prioritise the safety of our staff, volunteers, patients and visitors. We apologise for any distress caused.

Please do not visit the Hospice if:

  • You have any symptoms of COVID-19
  • You have tested positive for COVID-19
  • You live with someone who has symptoms or has tested positive 
  • You have been told to self-isolate by NHS test and trace or the NHS COVID-19 app
  • You have arrived in the UK from a country with a high COVID-19 infection rate - see: GOV.UK: Guidelines on travelling abroad

We understand that some patients and relatives will have received the a COVID-19 vaccine, this does not alter our visiting policy at present.

If you are unsure if you should visit please call the Hospice on 0208 099 7777.

Thank you for you understanding.