Our daily aim, when providing services to our supporters:

  • We will always tell you about how you are making a difference to the lives of our patients, their families and friends
  • We will always take action, if others acting on our behalf fail to meet our high standards
  • We will never phone you unless you have expressed an interest in our work
  • We will always check first that you are happy to speak o us when we phone
  • We will never sell your data to anyone else or share it without your permission
  • If you tell us you don't want to hear from us again, or want to hear from us less, we will respect that