Wimbledon Village Boutique Store Expand 7 High Street Wimbledon Village London SW19 5DX 0208 879 0393 Opening Hours: Monday 10am - 6pm Tuesday 10am - 6pm Wednesday 10am - 6pm Thursday 10am - 6pm Friday 10am - 6pm Saturday 10am - 6pm Sunday 11am - 5pm Our Wimbledon Boutique store is an exciting treasure trove of delights so please come in and explore! We display inspirational clothes (plenty of designer labels), jewellery, china & glass, gifts, books and media, maximising every donation in the true charity sense.
Why do our Volunteers choose St Raphael’s? Expand People volunteer with St Raphael’s for many different reasons. Some of our volunteers tell us they joined us to meet new people; others wanted to gain skills or experience. Many of our volunteers want to support their local communities, or they have a personal connection to St Raphael’s and want to give something back. Whatever your reason we would love for you to join us!
Can I still request admission to the Inpatient Unit (IPU) for patients who are imminently dying or with specialist palliative care needs? Expand We will continue to admit patients to our IPU until Sunday 11th July. However, we ask that you explain to the patient and those close to them that we are unable to care for patients on the IPU from 19th July due to building and improvement works. This means that they will need to be transferred to a different care setting by this date if they are still staying on our IPU.
Can I still ask to be admitted to St Raphael’s Hospice Inpatient Unit (IPU) if my symptoms can’t be managed at home or if I am reaching the end of my life? Expand We will continue to admit patients to our IPU until Sunday 11th July. However, we are unable to care for you at the hospice from 19th July for a number of weeks due to building and improvement works. This means that we will need to discharge you to a different care setting by this date if you are still staying on our IPU.
What skills and experience do I need? Expand For most of our volunteer roles you don’t need any specific skills or experience, just enthusiasm to get involved and a willingness to support people living with a life limiting illness. If specific skills, experience or qualifications are needed (e.g. volunteer Complementary Therapy or Driver roles) we will provide details on the role description.
What are the options for other discharge settings or places of care? Expand By the 19th July all inpatients will need to be transferred to an alternative place of care. We are unable to guarantee specific discharge options but we will aim that patients are transferred to their preferred place of care: home, another hospice if there is a bed available, a care home or into hospital if there are no other options available. We ask that you have this conversation with the patient prior to admission and inform us of their preference, although we appreciate that preferences can change.
Where else can I be cared for after the 19th July? Expand By the 19th July all inpatients will need to be transferred to an alternative place of care. We are unable to guarantee specific discharge options but we will aim that you are moved to your preferred place of care: home, another hospice if there is a bed available, a care home or into hospital if there are no other options available. We suggest that you discuss this with those who are important to you as soon as possible and let us know so that we can plan ahead if we need to, although we appreciate that preferences can change.
How old do I need to be? Expand Generally, the minimum age for volunteering is 16. Other roles may not be suitable for people under 18 depending on the activities involved. There’s no maximum age limit for volunteering at St Raphael’s.
When will I not be able to request admission for patients to the IPU? Expand We will not be accepting patients for IPU admission from Monday 12 July until 30 August inclusive whilst we refresh our IPU area.
Can I still be referred to the St Raphael’s Community Team for palliative support and advice? Expand Yes – we will still take referrals in the usual way. Our community palliative care team are still supporting patients and their families in the community setting.
How much time do I need to give? Expand Some roles include regular volunteering (e.g. Shops, Hospice reception) while others can be one-off for a specific period of time. We have a range of opportunities across the organisation – there’s something for everyone!
Can I still refer patients for palliative support and advice? Expand Yes – we will still take referrals in the usual way – our community palliative care team are still supporting patients and their families in the community setting.
What if I only want to go to St Raphael’s Hospice? Expand Although our IPU is temporarily closed we will be reopening again on 31st August. In the meantime, our neighbour hospices (St Christopher’s Hospice, Sydenham and Royal Trinity Hospice, Clapham) have agreed to admit patients living in our area, depending on bed availability. We are happy to discuss and explore this for you. Princess Alice Hospice is unavailable for most ofthis time due to their own refurbishment. Your access to support and advice will return to St Raphael’s Community Team once you are discharged back home.
Will I get training? Expand Yes! All roles require an element of training, including an induction to get you settled into your role. The amount of training you’ll need depends on the role, for example if you’ll be volunteering directly with patients and families in our hospice or in the community, the training can take a bit longer to complete.
What if my patient only wants to go to St Raphael’s Hospice? Expand Although our IPU is temporarily closed we will be reopening again on 31st August. In the meantime, our neighbour hospices (St Christopher’s Hospice, Sydenham and Royal Trinity Hospice, Clapham) have agreed to admit patients in our area, depending on bed availability. We are happy to discuss and explore this for you. Princess Alice Hospice is unavailable for most of this time due to their own refurbishment.
What happens if the patient is still on the IPU and you need to close? Expand We will ask you to discuss this with the patient and family prior to admission, so we have an agreed alternative place of care. If the patient had not had this discussion because they have been on the IPU for much longer than anticipated, then we will discuss this with them. Alternative discharge destinations include home, care home or another hospice (if there is a bed available) or to hospital if there is no other safe discharge destination option.
Will I get expenses reimbursed? Expand We believe you should never be out of pocket if you volunteer with us, so we'll pay for all of your reasonable out-of-pocket expenses, including travel. If you volunteer for more than four hours, we can provide you with lunch.
When will the IPU be open again? Expand We will be reopening our doors to a refreshed lighter and brighter space on 31 August 2021. TheIPU will be more contemporary, offering improved lighting, flooring and decoration as well asupgraded audio-visual and digital technology.
Will you do a Disclosure and Barring Service check (DBS)? Expand It depends on the role. We are required to carry out criminal records checks for some roles where you’ll be volunteering with patients. If we need to carry out a DBS check, we'll provide you with full information and guidance.
When can patients be admitted to the IPU again? Expand We will be reopening our doors to a refreshed lighter and brighter space on 31 August 2021. We are looking forward to welcoming patients and those close to them to a more contemporary IPU, offering improved lighting, flooring and decoration as well as upgraded audio-visual and digital technology.
How do I contact St Raphael’s Hospice whilst the IPU is closed? Expand You can still call us on the usual number – 0208 099 7777.